Privacy policy

PRIVACY POLICY (GDPR-Compliant) — Effective Date: [Insert Date] | Last Updated: [Insert Date] — At GrafixDepot, we are committed to protecting your privacy and complying with the EU General Data Protection Regulation (GDPR). This policy explains how we collect, use, and safeguard your personal data when you interact with our website or purchase our digital products. The data controller is GrafixDepot. You may contact us at support@grafixdepot.net.

We collect and process the following personal data: identity data (name, email, username), contact data (billing address, country, optional phone number), financial data (handled by secure third-party providers), transaction data (purchase and subscription history), technical data (IP address, browser, cookies, device information), usage data (how you interact with our site), and marketing preferences (only if you opt in).

We process your data based on: contractual necessity (to deliver your purchase), your consent (for marketing and cookies), legal obligation (compliance with laws), and legitimate interest (to operate and improve our services). We use your data to process purchases, manage your account, provide customer support, send transactional or marketing emails (with consent), improve our site, and meet legal requirements.

We retain personal data only as long as necessary for these purposes. You have the right to access, correct, delete, or restrict your data; object to processing; request data portability; withdraw consent at any time; and lodge a complaint with a supervisory authority. To exercise any of these rights, contact support@grafixdepot.net.

We do not sell your data. We may share it with trusted third parties such as payment processors (e.g., Stripe, PayPal), email service platforms, analytics providers, and legal or tax authorities if required. All service providers are bound by data protection obligations. Your data may be transferred outside the EEA with safeguards like Standard Contractual Clauses.

We use cookies to improve user experience and analyze traffic. Where required, we ask for your consent. You can manage cookie settings in your browser. We implement reasonable security measures to protect your data, though no system is 100% secure.

We may update this policy as needed. All changes will be posted with an updated effective date. For questions or concerns, please contact GrafixDepot at support@grafixdepot.net.